For providers

Referring a patient

We're accepting new referrals for all services. Send our referral form or a simple letter — by fax or email. We want referring to be easy.

Accepting new referralsForm or letterConsult letters on Netcare
Send referrals to
Fax(780) 409-5670
Questions(780) 409-5673Mon, Thu, Fri 8am–5pm · Tue, Wed 8am–6pm
What we see

Services and typical waits

All consultations and follow-ups below are covered by Alberta Health.

Usually within 3 weeks

Wound care

Diabetic foot ulcers and any open wound below the knee, with or without diabetes. A recognized AHS High Risk Foot Clinic. Program details →

About 3 months

Diabetes

Type 2, type 1 and all other types of diabetes, with specialist physicians and certified diabetes educators.

Pump referrals welcome

Insulin pumps

Starting or switching an insulin pump for people with type 1 diabetes, with our certified pump trainers.

About 3 months

Endocrinology

Thyroid and other hormone conditions.

What to send

What to include

Any referral works

Our referral form is helpful, but a letter is fine too. Include the patient's contact information and the reason for referral.

  • DiabetesHelpful if available: recent A1c, urine ACR, lipid panel and creatinine.
  • Wound careNothing specific needed.
  • EndocrinologyAny relevant recent labs or imaging.

After you refer

  • We contact your patientOur team calls to book their first visit.
  • We keep you informedConsult letters are faxed back to you and uploaded to Netcare.
  • We coordinate careWhen needed, we arrange referrals to vascular surgery, orthopedics, plastics, infectious diseases and other specialists.

Send these patients to emergency instead

We're not an urgent care clinic. Patients with any of the following should go directly to the nearest emergency department:

  • Acute limb ischemia
  • Acute joint or skin infection
  • Suspected diabetic ketoacidosis
  • Acute onset of pain in a previously insensate foot

After hours, direct patients with these concerns to the nearest emergency department.

No referral needed

Foot care your patients can book themselves

Medical pedicures, Onyfix ingrown toenail correction, ToeFX fungal nail therapy and compression stockings (AADL vendor) — open to anyone, with or without diabetes.

About our foot care →

Questions about a referral?

Call (780) 409-5673 or email info@edmontondiabetes.ca — we're happy to help.