Frequently Asked Questions

No! Some of our physicians are endocrinologists and manage a wide variety of conditions. And while much of what we do particularly benefits patients with diabetic foot problems, we are happy to help any patient with concerns about their legs and feet, regardless of whether or not they have diabetes.

Anyone with concerns about their feet can book an appointment with one of our High Risk Foot Care Nurses.

Anyone with an open wound below the knee can be seen in our Wound Care Program, provided they are referred by a physician or nurse practitioner.

Medical Pedicures, Onyfix, and Mental Health appointments do not require a referral. Just give us a call or click here to request an appointment.

To book an appointment with one of our physicians, or for treatment of an open wound/ulcer, a referral from your primary care physician is required. This opens up the lines of communication between us and your family physician and will reduce the chance of duplicating tests or specialist consultations.

If you do not have a primary care physician, but would like a consultation for diabetic foot concerns, please contact our office. If you have a foot ulcer and are unable to get a timely referral, please contact our office.

Diabetic foot ulcers are often caused by repetitive stress and pressure, typically on the pressure points of the foot such as the metatarsal heads (the “balls of the feet”), toes, and heels.

These pressure points may develop a callus, which acts like a rock in your shoe that you can’t shake out.

Over time, continuous pressure on a callus causes it to push up against the skin, eventually breaking it open and resulting in an ulcer.

Regular foot care by a professional is recommended by Diabetes Canada to treat calluses and corns to reduce the risk of developing an ulcer.

For more information on how to care your feet, visit our Patient Resources page.

An untreated foot ulcer can lead to bone infection and even amputation of the foot or entire lower leg. Early and effective management of the wound is the safest route to preventing complications.

All diabetes, endocrinology, and wound care appointments are covered by Alberta Health.

Foot Care, Onyfix, and Mental Health appointments, like optometry, dentistry, and podiatry, are not covered by Alberta Health. These services may be reimbursable, in part or in full, through your private insurance. Receipts will be provided for insurance and tax purposes.

The cost of each appointment is listed on our booking page.